SCE Critical Care Backup Battery Program

Critical Care Backup Battery Program: Supporting Residents with Medical Needs

At [Your Organization/City Name], we prioritize the safety and well-being of our residents, especially those who rely on electrically powered medical devices. Unexpected power outages can be a serious concern for individuals with medical conditions, which is why the Critical Care Backup Battery Program provides free portable backup batteries to eligible households. These batteries ensure that essential medical devices continue to function during outages and can also be used during evacuations.

Who Qualifies for the Program?

Residents may be eligible for the Critical Care Backup Battery Program if they:
✅ Live in high fire risk areas.
✅ Are currently enrolled in the Medical Baseline Allowance program.
✅ Depend on electrically powered medical equipment, such as ventilators, motorized wheelchairs, nebulizers, or respirators.

If you’ve received a notification about this program, you may already be prequalified. To confirm eligibility or get more details, contact the supplier listed in your notice or call 1-800-736-4777.

How Does the Program Work?

Once eligibility is confirmed, our contractor will:
📞 Speak with you over the phone to assess your medical device needs.
🔋 Determine the appropriate backup battery size.
🚚 Schedule a free delivery of the battery to your home.
📖 Provide hands-on training on how to use and maintain the battery.

What’s Included?

Participants receive:
✔ A portable, rechargeable backup battery (with a three-year warranty) to power essential medical devices.
✔ A solar panel kit for additional charging options.
✔ Professional setup and training at no cost.

Not Eligible? Other Options Are Available!

If you don’t qualify for a free backup battery, you may still be able to take advantage of other customer care programs, rebates, and backup power solutions.

🔗 View Resources and Support

Program Details & Funding
The Critical Care Backup Battery Program is funded by California utility ratepayers and administered by Southern California Edison under the oversight of the California Public Utilities Commission. Availability is first-come, first-served, and the program may be modified or discontinued at any time. Services are available to both homeowners and renters, though renters may need written permission from their property owner to participate.

For more information, call 1-800-736-4777 today.